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Job Description |
Job title : Network Operations Technician
Duration: 3-months (will go longer)
Location : Reston, VA
Scope of Work:
Network Operations Technician will receive, analyze, monitor and resolve network problems in a timely fashion with minimal guidance from more senior technicians or supervisor. Responsibilities will include opening trouble tickets for various customers, answering incoming telephone calls, responding to network alarms and customer emails, and documenting/updating customer account data. Education: High school or equiv. plus 2 years formal electronics training or equivalent knowledge through experience. Associates Degree in related field preferred. Minimum 2 yrs related telecommunications experience or 1 yr as NOS with satisfactory or better performance. Industry certifications, related experience in the military and physical line or protocol experience is preferred. Basic knowledge of UNIX operating system is a plus. Additional Requirements: Microsoft Office software suite...emphasis in both Excel and Outlook.
Other Skills: Microsoft Office software suite, emphasis in both Excel and Outlook. Receive, analyze, monitor & resolve network problems in a timely fashion with minimal guidance from more senior technicians or supervisor.
•Minimum 2 yrs related telecommunications experience or 1 yr
as NOS with satisfactory or better performance or Associates' degree in
related field plus 2 yrs industry experience.
• Certifications, college degree in related fields are acceptable.
This is a NOC position and requires US Citizenship.
• Candidates will work mid shift (11 pm - 7 am), specified days will be determined by shift need.
Shift may require a weekend day.
Education: High school or equiv. plus 2 years formal electronics training or equiv knowledge through experience. Associate degree in related field preferred.
Radhika Choda
Recruiting Specialist
Tel: 973-481-0100 Ext:3038
Fax: 973-481-1020
radhika.choda@makrotech.com
http://www.linkedin.com/pub/radhika-choda/26/ab4/7a0
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